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Answering real-world clinical questions using large language model, retrieval-augmented generation, and agentic systems

Low YS, Jackson ML, Hyde RJ, Brown RE, Sanghavi NM, Baldwin JD, Pike CW, Muralidharan J et al.

Digital health, 2025

Abstract

OBJECTIVE: The practice of evidence-based medicine can be challenging when relevant data are lacking or difficult to contextualize for a specific patient. Large language models (LLMs) could potentially address both challenges by summarizing published literature or generating new studies using real-world data.

MATERIALS AND METHODS: We submitted 50 clinical questions to five LLM-based systems: OpenEvidence, which uses an LLM for retrieval-augmented generation (RAG); ChatRWD, which uses an LLM as an interface to a data extraction and analysis pipeline; and three general-purpose LLMs (ChatGPT-4, Claude 3 Opus, Gemini 1.5 Pro). Nine independent physicians evaluated the answers for relevance, quality of supporting evidence, and actionability (i.e., sufficient to justify or change clinical practice).

RESULTS: General-purpose LLMs rarely produced relevant, evidence-based answers (2-10% of questions). In contrast, RAG-based and agentic LLM systems, respectively, produced relevant, evidence-based answers for 24% (OpenEvidence) to 58% (ChatRWD) of questions. OpenEvidence produced actionable results for 48% of questions with existing evidence, compared to 37% for ChatRWD and <5% for the general-purpose LLMs. ChatRWD provided actionable results for 52% of questions that lacked existing literature compared to <10% for other LLMs.

DISCUSSION: Special-purpose LLM systems greatly outperformed general-purpose LLMs in producing answers to clinical questions. Retrieval-augmented…

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