Evidence Hub

Construction of a Retrieval-Augmented LLM Agent for Health Education and a Multi-dimensional Evaluation Framework: A Comparative Study of Chinese Large Language Models

Jing-Long Chen, Dan Wang, Yao Hu, Qunsen Yuan, Lin Lin, Ying Zhang

Proceedings of the 2026 International Conference on Big Data and Informatization Education, 2026

Abstract

Large Language Models (LLMs) hold promise for health education but often suffer from factual hallucinations, lack of empathy, and poor readability due to medical jargon.We propose a Health Education Agent System integrating Retrieval-Augmented Generation (RAG) and prompt engineering. We also introduce a five-dimensional evaluation framework (ASREC: Accuracy, Safety, Readability, Empathy, Completeness). The system was tested on a dataset of 500 instructions across five mainstream LLMs (e.g., DeepSeek, Qwen) and evaluated using a hybrid expert and LLM-as-a-Judge approach.The agent architecture significantly outperformed baseline models across all dimensions. Notably, Completeness scores improved by 60.8% and Empathy by 14.3%. Ablation studies confirmed that RAG primarily enhances accuracy and safety, while prompt engineering improves readability and empathy.The proposed agent effectively bridges the gap between professional medical knowledge and public accessibility. The ASREC framework offers a robust tool for evaluating patient-centric medical AI in clinical health education.

Read the paper

Related studies

Go deeper in Evidence Hub

Evidence Hub adds a study data sheet (design, sample size, evidence level, key numbers), an AI summary and a chat grounded in the paper's text.

Open this study Sign up free