Job stress and burnout among hospital administrative staff: a cross-sectional study
Abstract
Although job stress and burnout have been widely studied among physicians and nurses, hospital administrative staff, who play a critical role in healthcare delivery, have received comparatively less attention. This study aims to assess job stress, burnout, and their association among hospital administrative staff. This cross-sectional study targeted hospital administrative staff from a teaching hospital in central Taiwan. A questionnaire was conducted from October to December 2023, covering the Chinese version of the Copenhagen Burnout Inventory, the Chinese version of the Job Content Questionnaire, and sociodemographic information. Multiple linear regression analysis was employed to examine the relationship between job stress and burnout. A total of 117 hospital administrative staff participated in the study, with a mean age of 38.56 years, and the majority (79.5%) were female. Based on responses to the Job Content Questionnaire, participants reported moderate levels of job control, high psychological job demands, moderate physical job demands, and high social support. The Copenhagen Burnout Inventory indicated that they experienced moderate levels of both personal and work-related burnout, while client-related burnout was relatively low. After adjusting for potential confounders, multiple linear regression analysis revealed that physical job demands (B = 7.43, p = 0.01) and social support (B = -1.24, p = 0.03) were significant predictors of personal burnout. Similarly,…
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Evidence Hub reads this as a cross-sectional, done in people. Its evidence level is 4 of 5 (Low · observational). Observational designs can show an association but not prove cause.
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