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Factors influencing digital health competence among healthcare professionals: A cross-sectional study

Goran Erfani, J. McCready, Beckie Gibson, B. Nichol, J. Unsworth, E. Jarva, K. Mikkonen, M. Tomietto

Applied Nursing Research, 2025

32 citations

Abstract

BACKGROUND

Improving healthcare professionals' digital health competence is critical to providing safer care. However, there is still a lack of empirical studies exploring the factors influencing healthcare professionals' digital health competence, even though significant investments have been made to advance digitalisation of healthcare globally.

AIM

This study aimed to identify the key characteristics influencing healthcare professionals' digital health competence.

METHODS

Cross-sectional data was collected from 252 healthcare professionals using two instruments measuring the digital health competences and the associated educational and organisational factors in 2024 via an online and paper-based survey. Univariate and binary logistic regression analyses were performed to identify the key characteristics influencing digital health competence.

RESULTS

Higher levels of education, working in a hospital, more professional experience, and increased use of digital solutions at work or during free time were associated with higher digital health competence. Higher qualifications were linked to greater digital health competence across several factors, with postgraduate degrees increasing health-related counselling competence and undergraduate degrees enhancing work-related attitudes and evaluating digital solutions. Professionals with university qualifications and those working in hospital settings showed higher ICT competence, while more years of professional experience increased…

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