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Multinational Attitudes Toward AI in Health Care and Diagnostics Among Hospital Patients

F. Busch, L. Hoffmann, Li-Na Xu, L. Zhang, B. Hu, I. García-Juárez, Liz N. Toapanta-Yanchapaxi, N. Gorelik et al.

JAMA Network Open, 2025

13 participants · 96 citations

Abstract

Key Points Question What are hospital patients’ attitudes toward the use of artificial intelligence (AI) in health care across diverse sociodemographic contexts? Findings This cross-sectional study surveying 13 806 patients using a nonprobability sample from 74 hospitals in 43 countries found that while patients were generally supportive of AI-enabled health care facilities and recognized the potential of AI, they preferred explainable AI systems and physician-led decision-making. In addition, attitudes varied significantly by sociodemographic characteristics. Meaning These findings highlight the global imperative for health care AI stakeholders to tailor AI implementation to the unique characteristics of individual patients and local populations and provide guidance on how to optimize patient-centered AI adoption.

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