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Communication self-efficacy and communication apprehension in a national sample of undergraduate nursing students: A cross-sectional study

Shannon Schulenberg, Debora Goldberg, Gary Kreps, Kyeung Mi Oh

Nurse Education in Practice, 2024

15 citations

Abstract

AIM

The aim of this study was to explore communication apprehension and communication self-efficacy in undergraduate nursing students and identify factors that contribute to communication apprehension and communication self-efficacy.

BACKGROUND

Communication education and skills training is often incorporated into undergraduate nursing curricula; however, communication competence continues to be a problem for novice nurses. Communication apprehension is a concept that has been only minimally researched in nursing education and can have a negative impact on student communication readiness.

DESIGN

This study employed a cross-sectional design and surveyed a national sample of undergraduate nursing students between October 2022 and March 2023.

METHODS

An online survey was sent out to undergraduate nursing student members of the National Student Nurses Association as well as nursing education programs in 8 states and the District of Columbia. The survey was comprised of demographic questions, the Personal Report of Communication Apprehension, and the communication subscale of the Nursing Student Self-Efficacy Survey.

RESULTS

Approximately 22.1 % of the students had high communication apprehension, with the highest communication apprehension in public speaking and classroom communication. Communication self-efficacy scores ranged from 12 to 40, with a mean of 31.65 (SD = 6.28). Communication apprehension and communication self-efficacy were significantly negatively correlated.…

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