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The Role of ChatGPT in Education: Applications, Challenges: Insights From a Systematic Review

Maria Dimeli, Απόστολος Κώστας

Journal of Information Technology Education Research, 2025

25 citations

Abstract

Aim/Purpose: The purpose of this systematic review is to identify and analyze the current findings of empirical research on the use of ChatGPT in school and higher education. Background: As AI reshapes education, the adoption of ChatGPT has the potential to revolutionize teaching and learning in school and higher educational settings. Meanwhile, substantial ethical questions and practical challenges are raised by the implementation of such technology at these educational levels, which must be carefully considered. Methodology: To address the research questions, a systematic literature review (SLR) was conducted based on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) protocol. As part of the SLR, articles published between January 2023 and January 2024 were sought. The search query consisted of the various Boolean operators and search terms. The search was conducted in Scopus, Web of Science, ProQuest, SSRN, ERIC and DOAJ, Science Direct, Springer Link, Taylor & Francis, and IEEEXplore. Additionally, a manual search was carried out in scientific journals focusing on the field of emerging technologies in education. Of the 1,653 articles identified, 77 were selected through the application of inclusion and exclusion criteria. After reviewing the abstracts of the selected studies, 50 articles were included in the review. Contribution: This SLR presents an innovative exploration of ChatGPT’s potential in both university and school education. By…

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