Evidence Hub

Study protocol of a cluster randomized trial to evaluate the Frendie PRO mobile application's effectiveness in reducing employees' loneliness and social isolation

Kraav SL, Schoenmakers E, Linnosmaa I, Sorola S, Tolmunen T

Contemporary clinical trials, 2025

Abstract

Background: Dissatisfaction with interpersonal relationships in the workplace negatively impacts well-being and work performance. Almost 30 % of people of working age in Finland experience loneliness all or most of the time. Cost-effective methods are needed to improve the social well-being of the general working-age population. This cluster randomized trial aims to investigate whether a mobile application can improve employees' well-being and work-life relationships and reduce their experience of loneliness.

Methods: The current study aims to evaluate the effectiveness of the Frendie PRO mobile application on employees' social well-being measured by loneliness, workplace loneliness, work belongingness, and depressive symptoms as primary outcomes. A cluster randomized trial will be performed in workplaces. The intervention group will be given access to and is encouraged to use the Frendie PRO mobile application. The control group will have access to the application after the follow-up period. Data will be collected at three timepoints: baseline (before using the application), 3-month, and 6-month follow-up. The effectiveness and cost-effectiveness of the application will be analyzed.

Discussion: The intervention is hypothesized to reduce loneliness and workplace loneliness and increase the sense of work belongingness among employees. The study results may be used to develop the Frendie PRO mobile application further and develop other similar digital loneliness interventions…

How strong is the evidence?

Evidence Hub reads this as a randomized trial, done in people. Its evidence level is 2 of 5 (High · randomized trial). Randomized trials of a reasonable size are the strongest single-study design.

How the five levels of evidence work. The level is assigned automatically from the abstract and can be wrong, so check the paper.

Read the paper

Related studies

Go deeper in Evidence Hub

Evidence Hub adds a study data sheet (design, sample size, evidence level, key numbers), an AI summary and a chat grounded in the paper's text.

Open this study Sign up free